April 13, 2021
Christie Nemoto, PharmD, BCACP - Clinical Pharmacy Specialist in The Queen's Health Systems - Queen's Clinically Integrated Physician Network (QCIPN) - talks to us about providing care to patients at a distance and creating an effective work environment at home.
- Health professionals had to learn new skills in order to deliver care to patients and interact with colleagues at a distance over the past year. Remote work became the new norm during the COVID-19 pandemic.
- Clinical care models in Hawaii have evolved over the years to support patients at a distance. Hawaii is an archipelago of islands and access to health care services is enabled by a variety of technologies.
- Pharmacists play a critical role on the healthcare team, even more so in the digital age.
- Remote communications with patients are challenging - particularly written patient education sheets and post-visit summaries.
- Clinicians need to rely on verbal clues (rather than visual clues) to ensure patient understanding.
- When working from home, it's important to create habits and routines that mimic your work at the office such as dressing professionally, starting and stopping the workday in normal work hours, creating a designated workspace, and setting ground rules with family.
- Be creative using remote activities to increase bonding and consistent communication between team members.
February 18, 2021
Amanda Schartel, PharmD, BCACP - Clinical Pharmacy Specialist with ChristianaCare CareVio - talks with us about the roles and responsibilities of a population health pharmacist.
- Population health involves holistically evaluating the health needs of a population and bringing together the resources and expertise needed to address those needs.
- Population health teams often include practitioners that many patients in primary care settings don't ordinarily have access including social workers, respiratory therapists, and clinical pharmacists.
- Sophisticated data analytics and remote monitoring tools help population health practitioners proactively identify patients who may need additional services or whose health status may be changing.
- Patient encounters are often conducting using videoconferencing technology and text-messaging can quickly capture patient experience data.
- The role and responsibilities of the population health pharmacist often extend beyond what an ambulatory care pharmacist might address.
- Population health pharmacists often have the authority to adjust medication regimens and order laboratory tests.
- Residency training and board certification are not required but preferred for those seeking employment as a population health pharmacist.
- The key skill sets needed by a population health pharmacist include patient management experience addressing complex medication-related issues as well as a deep knowledge of quality metrics and value-based payment structures.
July 8, 2020
Ashley Barlow, PharmD (MD Anderson Cancer Center) & Brooke Barlow, PharmD (University of Kentucky Chandler Medical Center) - @theABofPharmaC and PGY2 Pharmacy Practice Residents - talk to us about developing their professional brand using Twitter and why creating an online presence can help you achieve your career goals.
- Social media, especially Twitter, has become an increasingly important forum for connecting with professional colleagues and engaging in dialog about cutting edge issues that impact patient care and pharmacy practice.
- To get started, read this brief article by Robert Pugliese entitled How Twitter Has Made Me a Better Pharmacist.
- Consider maintaining separate professional and personal social media accounts.
- Instagram, Facebook, LinkedIn, and Twitter are the most commonly used social media platforms for professional networking purposes.
- Everyone should purposefully develop their professional brand online. Your digital footprint ultimately reflects your reputation.
- Your online persona is perhaps the first and most important impression that others with have of you.
- Think about the ABCDEs of your social media presence. A - align your social media with your professional goals. B - build your profile with a professional bio and photo. C - curate the content you find interesting and important. D - define your audience. E - engage in conversations ... be sure to like, comment, and retweet!
- Your online network through social media can lead to many new opportunities.
Get the Social Media Infographic by Ashley and Brooke Barlow (@theABofPharmaC)
May 15, 2019
Brandon Shank, PharmD, BCOP - Clinical Pharmacy Specialist at the University of Texas MD Anderson Cancer Center - talks to us about credentialing & privileging from a front-line clinician's point of view.
- Building rapport and trust with your team is an essential first step from which clinical privileges follow.
- State laws vary. Some authorize privileging of pharmacists at the institutional level.
- Obtaining and maintaining clinical privileges requires additional training ... and paperwork.
- Pharmacists have a unique understanding of the dosing and available dosage forms of drugs - this brings value to the patient care team.
- Privileging pharmacists to take on advanced clinical responsibilities can increase team efficiency and effectiveness.
View and Download the Show Notes!
January 2, 2018
Dr. Jean-Venable "Kelly" Goode from the Virginia Commonwealth University (VCU) talks about relationship building in the community setting. Dr. Goode is Past-President of the American Pharmacists Association (APhA) and helped develop several innovative community-based pharmacy practices during her career. She serves as the residency program director for the highly regarded VCU Community-based Residency Program.
Key Lessons: understand the needs first, make time to meet providers in their space, consider practice model changes, and always follow through.
January 2, 2018
Sara J. White - former Director of Pharmacy at Stanford Hospitals and Clinics - talks about relationship building in hospitals and health systems. Ms. White is a Past-President of the American Society of Health-System Pharmacists (ASHP) and a Scholar-in-Residence with the ASHP Foundation in 2004.
Key Lessons: know the distinction between interactions and relationships, connect with people - not just communicate, and be visible.
January 2, 2018
Dr. Hae Mi Choe from the University of Michigan College of Pharmacy talks about relationship building in ambulatory care environments. Dr. Choe is Director of Pharmacy Innovations and Partnerships for the U-M Medical Group and lead the development of innovative pharmacy services at 14 U-M affiliated hospitals and health centers.
Key Lessons: align your goals with institutional goals, tell your patient's success story, be visible, and be persistent.