It’s All About Quality (I)

February 15, 2018

Troy Trygstad, Pharm.D., MBA, Ph.D. - Executive Director of CPESN-USA, a network of pharmacies that provides a portfolio of medication optimization and patient care services - talks about the "quality movement" and how it's impacting the practice of pharmacy in community and ambulatory care settings.

Key Lessons:  Create supports to help patients to optimally use medications; follow-up is critical; fully engage staff and student pharmacists to deliver care.

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Relationship Building to Advance Your Practice (III)

January 2, 2018

Dr. Jean-Venable "Kelly" Goode from the Virginia Commonwealth University (VCU) talks about relationship building in the community setting.  Dr. Goode is Past-President of the American Pharmacists Association (APhA) and helped develop several innovative community-based pharmacy practices during her career. She serves as the residency program director for the highly regarded VCU Community-based Residency Program.

Key Lessons:  understand the needs first, make time to meet providers in their space, consider practice model changes, and always follow through.

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