March 14, 2018
Laura Cranston, R.Ph. - Chief Executive Office of the Pharmacy Quality Alliance (PQA) - talks about the work of PQA and the National Quality Strategy which aims to make care delivery higher quality and more affordable to achieve healthier people and communities.
Key Lessons: PQA plays an important role by convening key stakeholders and creating quality measures that are used by the payer community. Pharmacists and student pharmacists can play an important role in PQA's work.
February 15, 2018
Troy Trygstad, Pharm.D., MBA, Ph.D. - Executive Director of CPESN-USA, a network of pharmacies that provides a portfolio of medication optimization and patient care services - talks about the "quality movement" and how it's impacting the practice of pharmacy in community and ambulatory care settings.
Key Lessons: Create supports to help patients to optimally use medications; follow-up is critical; fully engage staff and student pharmacists to deliver care.
January 2, 2018
Dr. Jean-Venable "Kelly" Goode from the Virginia Commonwealth University (VCU) talks about relationship building in the community setting. Dr. Goode is Past-President of the American Pharmacists Association (APhA) and helped develop several innovative community-based pharmacy practices during her career. She serves as the residency program director for the highly regarded VCU Community-based Residency Program.
Key Lessons: understand the needs first, make time to meet providers in their space, consider practice model changes, and always follow through.