PharmacyForward

Relationship Building to Advance Your Practice (III)

Dr. Jean-Venable "Kelly" Goode from the Virginia Commonwealth University (VCU) talks about relationship building in the community setting.  Dr. Goode is Past-President of the American Pharmacists Association (APhA) and helped develop several innovative community-based pharmacy practices during her career. She serves as the residency program director for the highly regarded VCU Community-based Residency Program.

Key Lessons:  understand the needs first, make time to meet providers in their space, consider practice model changes, and always follow through.

Relationship Building to Advance Your Practice (II)

Sara J. White - former Director of Pharmacy at Stanford Hospitals and Clinics - talks about relationship building in hospitals and health systems.  Ms. White is a Past-President of the American Society of Health-System Pharmacists (ASHP) and a Scholar-in-Residence with the ASHP Foundation in 2004.

Key Lessons:  know the distinction between interactions and relationships, connect with people - not just communicate, and be visible.

Relationship Building to Advance Your Practice (I)

Dr. Hae Mi Choe from the University of Michigan College of Pharmacy talks about relationship building in ambulatory care environments.  Dr. Choe is Director of Pharmacy Innovations and Partnerships for the U-M Medical Group and lead the development of innovative pharmacy services at 14 U-M affiliated hospitals and health centers.

Key Lessons:  align your goals with institutional goals, tell your patient's success story, be visible, and be persistent.